HVAC Frequently Asked Questions
A reliable HVAC system is essential for keeping your home or business comfortable year-round. Homeowners and business owners alike often have questions about system maintenance, repairs, and what to expect from professional service. At K & K Heating and Cooling, we’re dedicated to providing straightforward answers and dependable support for all your heating and cooling needs.
Below, you’ll find answers to the most common questions about our residential and commercial HVAC services.
Residential HVAC FAQ
What Types of Residential HVAC Systems Do You Service?
We work with all major brands and models of home heating and cooling systems, including central air conditioners, heat pumps, furnaces, and ductless mini-splits. No matter what system you have, our experienced technicians are ready to help.
How Quickly Can You Respond to a Residential Service Call?
We know how important comfort is in your home. That’s why we aim to provide same-day service whenever possible, depending on technician availability and parts. Our team works efficiently to restore your comfort as soon as possible.
Do You Offer Diagnostic Inspections for Home HVAC Systems?
Yes, every service visit includes a thorough inspection of your system. We check for any issues that could affect performance or efficiency, helping you avoid bigger problems down the road.
Are Your Technicians Certified?
Absolutely. Our technicians are NATE-certified and receive ongoing training to stay current with the latest HVAC technologies and best practices.
What Kind of Warranty Do You Provide for Residential Repairs?
Most repairs come with a one-year warranty on both parts and labor, giving you confidence in the quality of our work.
Do You Offer Financing for Homeowners?
Yes, we have financing options available for qualified customers. Whether you need a major repair or a full system replacement, we’ll help you find a payment plan that fits your budget.
How Often Should I Schedule Maintenance for My Home HVAC System?
We recommend scheduling preventative maintenance twice a year-typically in the spring and fall-to keep your system running smoothly and efficiently.
Why is my furnace blowing cold air even though it’s on?
It’s a common call we get from homes in Parma and Independence—your furnace kicks on, but instead of cozy warmth, you’re hit with a cold draft. This may suggest a clogged filter, a thermostat glitch, or even a pilot light issue. The good news? Our techs live and work in Northeast Ohio, so we know how quickly a cold house becomes miserable in the dead of winter. We can usually troubleshoot and fix the problem on the same day.
Why is my energy bill climbing when I barely changed my thermostat?
Folks from Berea to Cuyahoga County often tell us the same story: “I haven’t touched the settings, but my bill shot up!” That climb usually points to dirty coils, refrigerant leaks, or a system running harder than it should. In older homes around Brookpark or Seven Hills, we also see duct issues that sneak up over time. A quick maintenance visit can often stop that slow bleed on your wallet.
How come some rooms stay chilly while others feel like saunas?
If you’re in Broadview Heights or Northern Summit County, you might notice that one bedroom is freezing while the living room feels like a sauna. That uneven heating usually appears when ducts are leaky or airflow isn’t balanced. It could also be poor insulation in certain areas—common in older houses across Northeast Ohio. Our team can rebalance your system or suggest zoning improvements so the whole house feels comfortable.
Why is my furnace making so much noise?
We’ve had plenty of calls from Parma Heights and Middleburg Heights about furnaces clanking, rattling, or humming like a jackhammer. Strange noises often suggest loose components, worn belts, or motor issues. Don’t wait on this one—left unchecked, it could mean bigger repairs down the road.
Can I just skip maintenance and hope for the best?
We hear this a lot from busy homeowners in Northern Medina County or Eastern Lorain County—it’s tempting to put HVAC maintenance on the back burner. But skipping it usually leads to higher energy bills, surprise breakdowns, and shorter system lifespans. A seasonal check-up is like giving your system a tune-up before it strands you in a cold Geauga County winter.
Does thermostat placement really matter?
Yes, and it comes up often in neighborhoods across Cuyahoga County. If your thermostat is placed near a sunny window in Broadview Heights or too close to the kitchen in Parma, your system might cycle on and off at the wrong times. Proper placement ensures your whole home gets the right amount of heating or cooling without wasted energy.
Should I bother with a programmable or smart thermostat?
In communities like Independence and Berea, where people have busy work commutes, smart thermostats save real money by adjusting automatically when you’re away. They also help smooth out energy use during those unpredictable Northeast Ohio weather swings when it’s 65 one day and snowing the next.
Why does my AC smell like mildew or a swamp?
We’ve seen this especially in humid parts of Eastern Lorain and Geauga County. That swampy smell usually suggests mold or mildew growth inside the unit, often because of a clogged condensate line or dirty coils. A professional cleaning can clear it up fast.
How long will my HVAC system last in Northeast Ohio?
On average, a well-maintained system lasts 15 to 20 years. In places like Parma Heights and Brookpark, where weather swings from hot and humid summers to freezing winters, systems sometimes wear down faster without routine maintenance. That’s why regular servicing in Northeast Ohio is so important—it helps stretch the lifespan despite the climate.
Is a maintenance plan really worth it?
In Cuyahoga County and beyond, our customers often find that maintenance plans save them money long-term. They reduce emergency calls during January cold snaps, offer discounts on repairs, and extend system life. It’s like having peace of mind that your family won’t be stuck shivering when the furnace decides to give up.
Commercial HVAC FAQ
What Types of Commercial HVAC Systems Do You Service?
Our team is equipped to handle all major brands and types of commercial HVAC equipment, including rooftop units, split systems, boilers, and more.
Do You Offer Commercial Maintenance Plans?
Yes, we offer customized maintenance plans to keep your business’s HVAC systems operating efficiently and reliably.
What Areas Do You Serve?
We proudly serve Northeast Ohio and the surrounding communities. If you’re unsure if you’re in our service area, please contact us and we’ll be happy to assist.
Why Choose K & K Heating and Cooling?
From prompt scheduling and honest advice to skilled repairs and strong warranties, our team is committed to delivering exceptional value and peace of mind for both homeowners and businesses.
Do you still have questions about your commercial or residential HVAC system? Contact us today to speak with one of our team members.
We’ll walk you through your options and help you make the best decision for your home or business.
